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Frequently Asked Questions

Check out our frequently asked questions. If you can't find what you are looking for, be sure to contact us with your questions!

What should I expect when using College Town Connect’s college visit concierge service?

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After gathering details of your trip, we will begin crafting a thoughtful itinerary made expressly for you. We will be in touch by email or phone to review the full itinerary and discuss pricing. This itinerary will include the private car service for the length of your stay, so there’s no need for car rentals, Uber or other airport transportation.  Expect curated experiences granting you the freedom to focus on what truly matters to you.

What if I only want to book the private car service?

You can book the private car service directly on our website or we can book it for you over the phone at 205-882-0007.

Can you help plan visits for prospective students to the University of Alabama?

Absolutely, we specialize in tailored itineraries for families visiting the University of Alabama.

Are your services available for corporate clients?

Yes, we provide custom services for corporate clients including event planning, transportation and local area assistance.

What if my flight is delayed?

We will track your flight and adjust your car transportation and itinerary accordingly.

Can you assist with booking local attractions and events?

Yes, we can help book local activities, attractions and events.

How do I get in touch with my concierge during my stay?

Be assured you will have their direct cell phone information for easy communication.

Can you provide transportation from the BHM airport?

Yes, we provide door to door, private car service to and from the Birmingham Shuttlesworth International Airport. You can book directly on the website or give us a call: 205-882-0007

What areas do you serve?

Primarily Birmingham, AL and Tuscaloosa, AL, but we can accommodate other requests.

How much do your services cost?

Our pricing varies based on your custom itinerary.  Call us (205-882-0007) or submit the form on our website to get started.

Can you help with last minute requests?

We always strive to accommodate last minute requests.

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